FAQs
Earth Rover Mini
To start driving your Earth Rover Mini, you'll need:
- 4G SIM card with data plan
- Game controller, steering wheel, or desktop keyboard
- Web browser on a laptop or desktop
- FrodoBots account via Discord
Earth Rovers are designed with safety in mind.
Earth Rovers Mini weighing only 1.5kg, it's light like a toy, enhancing its maneuverability and minimizing potential risks.
With a maximum speed of ~3 Km per hour, Earth Rovers are engineered to provide a safe and controlled driving experience.
Do bear in mind that Earth Rovers Mini is still an early-stage prototype-like product and that real-world environmental conditions need to be taken into account.
There should be little perceived latency (usually less than 1 second) when controlling Earth Rover. Most users can get used to this latency after about 10 minutes of driving practice.
However, latency performance may deteriorate if there's a bad 4G network connection (at the robot's end) or bad home network condition (at the human controller's end).
We have tested Earth Rovers in 20+ cities around the world, logging in thousands of hours of test drives to ensure they perform well in various networking conditions and real-world terrain environments.
These cities include London, Perth, Taipei, Manila, Madrid, Muncie, Wellington, Blekinge, Vienna, Bern, Stockholm, Berlin, Singapore, Liuzhou, Wuhan, Palo Alto, San Diego and more.
However, please note that Earth Rovers is still an early-stage prototype-like product that's under rapid development.
We have a number of upcoming features (via free software updates) that will allow robot owners to
(1) create unique navigation missions in his local neighborhood, (2) set a rental rate & (3) rent out his Earth Rover Zero to gamers around the world.
For more updates on our project's development, please join our Discord here.
Step 1a: Locate QR code (underneath the robot base)
Step 1b: Scan QR code with your phone's camera & begin support chat with our *Discord bot (*Discord app required on your phone)
Step 1c: Input "3 Word Key" when requested by Discord bot
Step 1d: Follow instructions on how to setup 4G connection
Step 2a: Login torover.frodobots.com/activate on your desktop/laptop with the same Discord account
Step 2b: Select the Earth Rover unit (already linked to your account in Step 1) to continue
Step 2c: Turn on your Earth Rover unit (with 4G Sim card already inserted)
Step 3a: If your Earth Rover unit has a successful 4G connection, you'll be able to directly control your Earth Rover.
Step 3b: If your Earth Rover unit couldn't establish any internet connection, reach out to our customer support
Note: Your FrodoBot Owner NFT will be minted directly into your in-app wallet upon successful activation
Most cities or local councils have no explicit laws against remote-controlled robots, especially given the small toy-like form factor of Earth Rover.
However, please note that you as the robot owner are still ultimately responsible for adhering to any local regulations as these rules may vary widely between jurisdictions.
There may also be concerns about filming in public (although most countries have fairly lax rules on this given the proliferation and ease of live-streaming from mobile phones). To that end, we've implemented a beta feature of real-time face-blurring of any passers-by who may step near to the front camera of a Earth Rover.
In most cases, merely inserting a 4G SIM card that comes with a data plan should automatically bring your Earth Rover unit online.
However, there may be some cases where local Telcos may have additional username/password that require further setup (via an APN setup). Our robot registration process contains detailed instructions on how to set this up.
If you still face problems accessing your Earth Rover, feel free to reach out to us via Discord or our customer support.
Shipping & Delivery
Yes, we ship globally except in restricted countries. If you cannot find your country during checkout, please let us know, and we will do our best to assist you.
Delivery times vary. Typically, it can take from a week to four weeks to be delivered depending on your location and selected shipping option.
If you have specific concerns about delivery times to your location, feel free to reach out to our customer support team for more information.
The Earth Rover you will order will be shipped to the address you specify during the order placement process. Make sure to provide the correct shipping address to ensure smooth delivery.
The owner of the bot is responsible for its management.
If you have someone you trust in another city or country who can manage the bot on your behalf, you can certainly order it and have it shipped there.
To track the delivery status of your order, follow these steps:
- Navigate to the Track Order option located in the footer menu.
- Enter either your tracking number or order number into the provided field.
- Click on the Track button.
Our tracking system will then provide you with real-time updates on the current status and location of your parcel.
If you encounter any issues or have further inquiries, please reach out to our customer support for assistance.